Help us stop theft of services
It is against state law to tamper with a utility meter. People who steal utilities are actually stealing from all the consumers on the system. We ask to help us find those who may be involved in stealing electricity, natural gas, water or wastewater services.
If you know of such activity, please call us immediately at 256-232-1440 during normal business hours or after hours. Please remember that tampering with a utility meter is not only unlawful but also very dangerous.
Athens Utilities Customer Service and Department Headquarters will be closed on Friday, July 3rd to observe the Independence Day Holiday. Outages can still be reported at 256-232-1440.
Tired of waiting in line to pay your utility bill?
Tired of writing and mailing in a check every month?
Tired of driving to a payment location every month?
If you answered yes to any of those questions then consider signing up for Automatic Bank Draft
- It's Free
- No more waiting in line to pay your bill
- No more writing checks for your utility bill
- No more paying for a stamp to mail in the check
Business Hours:
Monday-Friday 8:00am-4:30pm
Electric, Gas, or Water Service Outage!
Call 256-232-1440
Gas Leak!
Call 256-216-8621 or
Toll Free 1-877-885-5592
Billing Questions?
Call 256-233-8750
Alabama One Call is a non-profit organization established under Alabama Act 94-487. Anyone engaging in excavation activities is required to notify underground facility owners prior to the start of excavation. Alabama One Call helps streamline this process by providing a "one call" service allowing excavators to notify area utility companies quickly and efficiently.